Urgent: Fatal crashes! Please help

Milchi · Post by **Milchi** » Tue Jul 06, 2004 12:57 pm

Hello,

after completing nearly all the new levels (I am at 7.5 at the moment), I am encountering random (e.g during levels, in the menus etc.) crashes while playing RTWD. And I mean total crashes: I cannot switch back to any other program or the task-manager using ctrl-alt-del but have to switch off my system and reboot.

My Windows-XP-system is otherwise extremely stable. No crashes whatsoever.

Any help is highly appreciated.

Thank you, Malchus

BIGZIPZ · Post by **BIGZIPZ** » Tue Jul 06, 2004 1:04 pm

Out of curiosity, are you running Zone Alarm firewall version 5+ ?

Milchi · Post by **Milchi** » Tue Jul 06, 2004 1:08 pm

No, I have a hardware firewall.

popo · Post by **popo** » Tue Jul 06, 2004 1:09 pm

I'm afraid the only help I can offer is tea and sympathy.

Oh, and you could try running around the room shouting 'Oh my God, oh my God!', that's what I do

I would suggest doing a disk check when you getting running again, but I totally knackered my son's laptop doing that, and lost all his files for college

He got it repaired, they said it was caused by an incompatible memory card so they changed it.

janetgalle · Post by **janetgalle** » Tue Jul 06, 2004 1:12 pm

Milchi wrote: I am encountering random (e.g during levels, in the menus etc.) crashes while playing RTWD. And I mean total crashes: I cannot switch back to any other program or the task-manager using ctrl-alt-del but have to switch off my system and reboot.

My Windows-XP-system is otherwise extremely stable. No crashes whatsoever.

This has happened to me several times also.

Any ideas?

jg

BIGZIPZ · Post by **BIGZIPZ** » Tue Jul 06, 2004 1:13 pm

Only happened to me once, when I was playing with UFO motherships. After they dropped there offspring the game locked up and said Memory Access violation.

Salin · Post by **Salin** » Tue Jul 06, 2004 1:21 pm

It happends to me too, all the time. My computer does not crash usually, but I too uses windows xp. Is that the problem??

Inger

janetgalle · Post by **janetgalle** » Tue Jul 06, 2004 1:24 pm

I am not getting the dreaded Memory Access Violation message. My computer just lockes up. Have to shut down manually and reboot. And sometimes when the game is loading, it will mimimize itself and I have to click on the tab in the toolbar/taskbar to get it back.

jg

BIGZIPZ · Post by **BIGZIPZ** » Tue Jul 06, 2004 1:26 pm

Are you using Zone Alarm v5+ janet?

popo · Post by **popo** » Tue Jul 06, 2004 1:27 pm

Have you done a check for a worm? They can make things like this happen can't they?

janetgalle · Post by **janetgalle** » Tue Jul 06, 2004 1:36 pm

BIGZIPZ wrote:Are you using Zone Alarm v5+ janet?

No

popo wrote: Have you done a check for a worm? They can make things like this happen can't they?

Just did a complete virus scan first thing this AM.

Any other ideas? Patrick are you listening?

jg

janetgalle · Post by **janetgalle** » Tue Jul 06, 2004 1:38 pm

popo wrote: Oh, and you could try running around the room shouting 'Oh my God, oh my God!', that's what I do

I tried this.......it didn't work.

Relieved some pressure tho

jg

malcdelsol · Post by **malcdelsol** » Tue Jul 06, 2004 1:41 pm

Hi Milchi,

Yep, I had the the game lock-up on me 3/4 times as well.

I use Windows XP

I pressed the Windows key on my keyboard to get back to the desktop, then right clicked on RTW at the bottom of screen to 'Delete'.

I then reloaded RTW and continued OK - at least I didn't have to reboot

Malcdelsol

Davimad · Post by **Davimad** » Tue Jul 06, 2004 1:43 pm

Well, thank goodness for that!

I thought it was just my machine, now I'm sure it's not!

I'm running Windows ME, take all background programmes off before
playing RTW.

Is it a bug in the game???????????

M.A.D.

BIGZIPZ · Post by **BIGZIPZ** » Tue Jul 06, 2004 2:01 pm

Am I the only one who hasn't had this crash?

I should add when I got the memory access violation, I had dropped about 25 UFO motherships on the level

jperleevt · Post by **jperleevt** » Tue Jul 06, 2004 2:08 pm

Mine has crashed as well, I am able to do a CRTL-ALT-Delete and kill the task however. Than I'm fine to re-start and keep playing. It usually happens when I am switiching back and forth between RTWD and Windows (like to check the forum etc.). Once it happened when I pressed ESC and Restart the level.
I did get a GPF in a file (I'll make note of the file next time although it doesn't happen often.

Jen

BIGZIPZ · Post by **BIGZIPZ** » Tue Jul 06, 2004 2:15 pm

I always run in Windowed mode instead of full screen, the people who have crashes could maybe say what mode they run the game in.

Salin · Post by **Salin** » Tue Jul 06, 2004 2:46 pm

I run the game in full screen.

When it crashes, I can`t do anything. The windows button does`nt work, and pressing alt+ctrl+delete does`nt work either. I must reeboot the darned thing.... Annoying

And no open programs are running during gametime...

Inger

Milchi · Post by **Milchi** » Tue Jul 06, 2004 2:47 pm

Full screen mode

Gen · Post by **Gen** » Tue Jul 06, 2004 2:57 pm

I've also had this problem several times. I'm running Windows XP, full screen for the game. It also happened after switching between Windows (the discussion board) and the game. Control-Alt-Del worked, but was slow to "step"in and respond. The only message I received was to report this to Microsoft, which I did. I have Norton's firewall.

I'm glad to hear I'm not alone and hope someone can come up with a solution.

LinkyNStoof · Post by **LinkyNStoof** » Tue Jul 06, 2004 3:17 pm

Interesting, sounds like I'm the only one who hasn't gotten a single crash since I started playing (but then again, I'm only on World 6 right now, and it sounds like a good number of you are way ahead of me).

One thing I always do is to run it in windowed mode though, sounds like a good number of you run it in Full Screen, maybe switching to Windowed mode would fix things?!?!?

Hopefully Patrick will get to the bottom of this quickly, since it looks like it's affecting quite a number of people.

Davimad · Post by **Davimad** » Tue Jul 06, 2004 3:19 pm

Full screen for me too.

Cannot do anything but reboot, very annoying when you are in the middle of a tough level!

M.A.D.

janetgalle · Post by **janetgalle** » Tue Jul 06, 2004 3:20 pm

Windows XP
Full screen mode
Norton Firewall

jg

popo · Post by **popo** » Tue Jul 06, 2004 3:30 pm

Mine's not crashed, YET.

Windows XP, full screen, 384MB Ram.

I do hope it's not catching.

malcdelsol · Post by **malcdelsol** » Tue Jul 06, 2004 3:32 pm

Hi Wonderlanders,

Windows XP but in Windowed mode and I still get the lockout - but pressing the Windows button does work so as I said earlier at least this means I can delete the 'locked' RTW and restart without having to reboot

Malcdelsol

Post by **Midnight Synergy** » Tue Jul 06, 2004 3:41 pm

Eeek... I don't like hearing that.

If several of you get this crash, it must be a bug somewhere. Unfortunately I've never experienced a single lockup crash. If folks could post when it happens, that will help me track it down:

1. Try switching to Windowed mode. I see Malc already had a crash, but I would like to know if the # of crashes etc diminishes, to see if that's a possible source.

2. Does the crash ever appear right away, or just after playing for a while... if so, how long after your re-boot (hour, two hours, ....)

3. Does it appear only while playing the game (not in menu, etc)? If so, anything particular happen in common when it crashes? A particular sound effect, a character being killed, etc?

4. Just in case - do make sure that you have the latest directX (www.microsoft.com/directx) installed, and your video-card drivers updated!

Grrrr.

Sniff.

Not to worry though - this should be fixable.

Post by **Midnight Synergy** » Tue Jul 06, 2004 3:44 pm

Oh, and

5. For those with crashes - could you post what Video card your system has? You can also test your card/directX by clicking the "Start" button, selecting "Run..." and entering "dxdiag". A screen will appear, switch to the Display tab for the info.

malcdelsol · Post by **malcdelsol** » Tue Jul 06, 2004 4:13 pm

Hi Patrick,

Happened to me say 4 times overall.

Never at the loading or menu point. Maybe after an hour or two.

No particular action in the game that I can remember - in fact in 2 cases I think I was just moving a character around.

I have a NVIDIA Gforce4 MX 440 video card with 64Mb memory.

I use Direct X version 9 - the latest that I am aware of.

Malcdelsol

majic1 · Post by **majic1** » Tue Jul 06, 2004 4:20 pm

I haven't had this happen yet & I always play in full screen. When I am "seriously Wonderlanding," I have the game open in full screen, the editor open in full screen and IE open. At least now I know if it does happen, I won't be totally alarmed!! (Although I'm sure there'll be some swearing coming out of this room!)

jperleevt · Post by **jperleevt** » Tue Jul 06, 2004 4:40 pm

Patrick,
I have:
ATI Mobility 128 AGP 4X (laptop)
I do play full screen always have
DirectX 9.0b

I'll pay more attention to when it happens. It has never happend just moving around though. Usually it has been awhile after I started playing and I do switch back and forth between IE and playing. The last time it happend after pushing ESC so I could restart a level. The sound got (what I'll call) 'stuck' and I could do nothing. This use to happen to me in the old version as well, but than it was always when I was switching back and forth. I can always do a t CRTL-ALT-DELETE and kill RTW and than get right back in (no Re-Boot). It has never happened more than once a day so it no big deal to me.

Hope all me rambling helps.

Jen

Urgent: Fatal crashes! Please help

Urgent: Fatal crashes! Please help

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