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grandpappy6000
Posts: 4
Joined: Wed Mar 19, 2008 3:46 pm

Cannot log in

Post by grandpappy6000 » Tue Jan 20, 2009 8:53 pm

I am having problems logging in since I updated to a new email address. I am sending this message through a friends account. How do I contact the administrator to get into my account. Each time I try it asks me to sign in. If I could sign in I would not have a problem. I tried to register again with the same information and it tells me that is all ready taken but will not let me log in. Thanks for any help. Doodlebug ( Annie)
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uneekrose
Rainbow MegaStar
Posts: 3574
Joined: Mon Oct 24, 2005 8:21 pm
Location: Mississippi

Post by uneekrose » Tue Jan 20, 2009 8:56 pm

Annie, you'll have to email Patrick at this address:

midnight@midnightsynergy.com
grandpappy6000
Posts: 4
Joined: Wed Mar 19, 2008 3:46 pm

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Post by grandpappy6000 » Tue Jan 20, 2009 9:06 pm

Thank you for the information. I hope I can get back in. Annie
Marinus
Rainbow AllStar
Posts: 4686
Joined: Sun Dec 16, 2007 2:20 pm

Post by Marinus » Tue Jan 20, 2009 10:31 pm

Did you get an email with a new activationlink for your account since you changed your emailadress? I'm not sure if you should get one though, but just in case.

If you got a message "wrong username or password" then you can click on "forgot password" and enter your username and emailadress, and you should get an email with a new activationlink and a new password. You can try both emailadresses, since you don't know if the change of emailadress did succeed.

If you click then on the activationlink in the email you get, and enter the username and the new password in the email, you should be able to log in.
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doodlebug
Rainbow Master
Posts: 799
Joined: Fri Mar 14, 2008 5:01 pm

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Post by doodlebug » Wed Jan 21, 2009 3:23 pm

Thanks for the help. Patrick reactivated my account. It was disabled because of my new email address change and you don't get notified it just gets deactivated it as soon as you update your email address. I am just glad to be back in. Thanks Annie
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uneekrose
Rainbow MegaStar
Posts: 3574
Joined: Mon Oct 24, 2005 8:21 pm
Location: Mississippi

Post by uneekrose » Wed Jan 21, 2009 3:42 pm

Your welcome...glad to see you are yourself once again. :lol:
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