Attachments are broken for me!

FinnThor · Post by **FinnThor** » Fri Jul 07, 2017 10:52 pm

So, recently attachments have been very broken for me, occasionally not letting me attach stuff to my posts, and I can't send attachments through PMs even though my attachbox for PMs is 0% Full. Is there any way to fix this? Is anybody else having this problem?

PhoenixBlaze · Post by **PhoenixBlaze** » Fri Jul 07, 2017 10:56 pm

I tried posting a picture of an upcoming adventure in the progress pics topic, and it wouldn't let me post it either. Is it specific for an image type? (it was a .jpg)

FinnThor · Post by **FinnThor** » Fri Jul 07, 2017 11:06 pm

PhoenixBlaze wrote:I tried posting a picture of an upcoming adventure in the progress pics topic, and it wouldn't let me post it either. Is it specific for an image type? (it was a .jpg)

No, it's with a bunch of things. PMs I can't send any files at all, and I'm not sure about some files for posting, I don't have any adventures to release.

PhoenixBlaze · Post by **PhoenixBlaze** » Sat Jul 08, 2017 2:36 am

Nevermind, it's working now. It's probably on your end.

FinnThor · Post by **FinnThor** » Sat Jul 08, 2017 3:00 am

PhoenixBlaze wrote:Nevermind, it's working now. It's probably on your end.

Okay, it was just a one-time thing for posts. My problem still stands for the PMs. It's completely broken for me.

Yoda · Post by **Yoda** » Sat Jul 08, 2017 10:23 am

You know that file must be less than 800 KB?
I only have the same problem when my file break the limit (800 KB).

FinnThor · Post by **FinnThor** » Sat Jul 08, 2017 12:05 pm

Yoda wrote:You know that file must be less than 800 KB?
I only have the same problem when my file break the limit (800 KB).

No, it happens even when the file is lower than 800 KB.

Yoda · Post by **Yoda** » Sat Jul 08, 2017 7:46 pm

FinnThor wrote:
Yoda wrote:You know that file must be less than 800 KB?
I only have the same problem when my file break the limit (800 KB).
No, it happens even when the file is lower than 800 KB.

I do not know how to help you then, sorry

Post by **tyteen4a03** » Sun Jul 09, 2017 7:27 pm

Most likely the server has run out of space for files.

I'll ask Patrick what's going on.

FinnThor · Post by **FinnThor** » Sun Jul 09, 2017 7:33 pm

tyteen4a03 wrote:Most likely the server has run out of space for files.

Oh, okay.

Post by **tyteen4a03** » Fri Jul 21, 2017 11:10 am

Are the attachments still broken?

PhoenixBlaze · Post by **PhoenixBlaze** » Fri Jul 21, 2017 1:25 pm

No, me and Finn were PM'ing each other a couple of days ago. I think everything's sorted out.

FinnThor · Post by **FinnThor** » Fri Jul 21, 2017 4:44 pm

tyteen4a03 wrote:Are the attachments still broken?

Yes. I just tested it out. They're still broken.

Post by **tyteen4a03** » Sun Jul 23, 2017 10:33 am

FinnThor wrote:
tyteen4a03 wrote:Are the attachments still broken?
Yes. I just tested it out. They're still broken.

What is your current attachment quota? Have you tried another browser?

FinnThor · Post by **FinnThor** » Sun Jul 23, 2017 11:02 am

tyteen4a03 wrote:
FinnThor wrote:
tyteen4a03 wrote:Are the attachments still broken?
Yes. I just tested it out. They're still broken.
What is your current attachment quota? Have you tried another browser?

The two attachmentbox (PMs) percentages that I have experienced with this problem are 0% and 38%.

In the viewing profile thing, my quota is 29.71 MB out of Unlimited MB and the total is 0% used.

I cannot try another browser as I currently don't have access to a computer, but I have used both Google Chrome and Safari (Phone thingy) and have experienced this problem on both those browsers.

Post by **Midnight Synergy** » Thu Jul 27, 2017 1:13 pm

I dug around a little, I don't think it's a server issue, and quotas and space are fine. I'm not really sure why it wouldn't work for you. If you want to, I can try login in as you and seeing what it looks like - that's extreme but the only other thing I can think of. I can't and wouldn't do that without your permission of course, so PM me if you're ok with that idea (and you'll also need to PM me your password to log in. Don't post that in here, of course.)

FinnThor · Post by **FinnThor** » Fri Aug 04, 2017 6:18 pm

I just experimented with this issue and found that very small image files (10 KB, for example) are able to be sent via PM.

So, I'll be sending you a PM in a few days.